Build Your Team

Mastering Effective Team Communication

Course Details

Fostering a sense of belonging and achieving high organizational performance hinges on mastering effective communication. This skill is crucial for nurturing a collaborative team spirit, enabling members to reach their full potential, and strengthening challenging relationships.

Effective communication encompasses not only what you say but also how and to whom you say it. Reflect on your communication dynamics with your team: Is there an imbalance? Are the same individuals always sharing ideas, or is there a tendency to hoard information for self-preservation?

This communication workshop is designed to equip participants with distinctive communication skills, providing them with a significant boost in their interpersonal abilities. Participants will discover how effective communication can unlock their potential and bring out their best qualities. With the tools and techniques from this workshop, they will also learn to appreciate and adapt to each other’s communication styles, ultimately working together more effectively to achieve their shared goals.

Learning Objectives

Learn how to enable an effective team communication
Understand and recognize Tuckman’s stages of group development: Forming, Storming, Norming, Performing, and Adjourning.
How can we communicate with each other the best possible way?
How can goals be communicated in a more accurate and motivating way?
How can I sharpen my own senses and behavior, to create a positive interaction with my team?
build a culture and how people work together
How can we give and receive constructive feedback

Course Outline

09:00 Start

1. Pre-Course Assessment

2. Course Overview

3. Ice Breaker Activities

4.Get to know Your Communication Personality

Understanding each other, knowing our blind spots and appreciate our differences Questionnaires that helps the participants to identify their inherent communicative style

5. Effective Workplace Relationships

Working Cooperatively
Managing Conflict
Self-Assessment
Preventing Problems
Dealing with Problems
Managing expectations

12:00-13:00 Lunch Break

13:00-17:00 Afternoon Session:
6. Active Listening for Team

Common Barriers to Effective Listening and how to overcome them
Quadrant of cognitive / explanatory styles
Understanding Active Listening
Sending Good Signals to Others
Ladder of Inference
Reflection
Group Activities

7. Make Meaning (Reflection and Dialog)

Communicate concerns and challenges in a clear manner.
Learn from one another’s insights to increase our collective understanding
Case Study

09:00 Start

1. Our Team Vision

Clarify the work of our team;
Define the kind of team we want and need to be;
Create a compelling reason why we should work as a team and D) Agree on how we will work as a team
Goal Setting

12:00-13:00 Lunch Break

13:00-17:00 Afternoon Session:

2. Overview of Tuckman’s 5 Stages of Team Development

Forming: Understanding and Recognizing the Initial Stage
Storming: Overcoming Challenges and Conflict
Norming: Building Consensus and Cooperation
Performing: Achieving Goals and Objectives
Adjourning: Celebrating Successes and Reflection on Lessons Learned

3. Building Trust

Trust as the foundation and corporate behavior
Feedback techniques –How to give and how o receive feedbacks
What is our common strengths and weaknesses?
Identify significant events and insights
Learn from our last 24 months together
Identify top key insights: Continue; Change

4. Debrief and Next Steps

5. Personal Action Plan

6. Recommended Reading List

7. Post-Course Assessment

Important Note:

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