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AI at Work

Working Together in a Dynamic Global Workspace

Course Details

In today’s fast-evolving digital workplace, Artificial Intelligence is no longer a future concept — it’s a present-day necessity. This immersive 2-day program is designed to equip corporate professionals with practical, work-ready prompting skills and AI tool proficiency to drive greater productivity, clarity, and speed in daily tasks.

Participants will learn how to write structured, purposeful prompts and apply them across various functions such as communication, reporting, policy drafting, data analysis, presentation design, and automation. Through hands-on exercises, real-life workplace simulations, and curated toolkits, attendees will gain deep familiarity with tools like ChatGPT, Microsoft Copilot, Claude.ai, Tome, Gamma, and Durable.co — all selected for their relevance to business use cases.

More than just writing prompts, this course empowers professionals to think strategically about AI — how to design effective workflows, extract insights, automate recurring tasks, and make better decisions with AI as a collaborative partner. Whether you’re from HR, sales, operations, finance, or leadership, you’ll leave with immediate-use tools and customized prompts that boost your role’s performance

Learning Objectives

  • Understand the principles of prompt engineering and how to structure effective prompts for workplace tasks across different departments.
  • Apply prompting techniques using AI tools such as ChatGPT, Microsoft Copilot, Claude.ai, Tome.app, and Durable.co to streamline communication, documentation, and reporting.
  • Draft and refine professional business documents (emails, SOPs, proposals, policies) using AI-generated content that aligns with organizational tone and clarity standards.
  • Summarize and extract key insights from lengthy documents such as HR manuals, meeting notes, or contracts using advanced AI prompt workflows.
  • Generate data-driven insights and visual summaries by integrating prompting skills into Excel reports, dashboards, and project reviews.
  • Develop slide decks and business presentations efficiently using AI slide generation tools like
  • Critically evaluate AI-generated content for accuracy, ethical compliance, tone suitability, and business relevance.
  • Build and present a personalized AI productivity workflow tailored to their specific job function or department as part of a final group showcase.

AI Tool List - Sample

Digital Application
Tools & Platforms
Text Generation & Summarization
ChatGPT, Claude.ai, Microsoft Copilot
Slide Creation
Gamma.app
Application Creation
Lovable.dev
Video Narration / Visuals
Synthesia.io, Canva AI Presenter
Document Processing (PDFs)
Claude.ai, ChatGPT + plugins
Data Interpretation
Excel Copilot, ChatGPT w/ tables, Tableau AI (demo), Excel formulas via AI

Course Outline

1. Pre-Course Assessment

 

2. Course Overview

 

3. 9am – 9.20am Ice Breaker Activities

 

4. Welcome and Introduction to Digital Transformation and AI (9.20am-10.15am)

  • Introduction to Digital Transformation
  • Understand the role of AI in today’s corporate landscape
  • Share existing use cases from different departments

Activities:

  • Group brainstorm: “Where can AI save you 1 hour per day?”
  • Create your “AI Wish List” – what would you automate first?

 

Morning Break (10.15am- 10.30am)

 

5. Prompting Fundamentals: Getting the Basics Right (10.30am- 1pm)

  • What makes a good prompt? Structure, tone, clarity
  • Role-based and function-based prompting

Activities:

  • Rewrite weak prompts into structured, specific prompts
  • Roleplay: AI as Personal Assistant vs AI as Department Head

 

Lunch Break 1pm – 2pm

 

6. AI-Powered Document Creation and Reporting (2:00 – 3:30)

  • From bullet points to polished content
  • Create SOPs, proposals, HR policies, and product briefs

Activities:

  • Convert meeting notes into a project brief
  • Write a 1-page internal SOP using AI
  • Group Task: Each team prepares a business report draft using ChatGPT or Copilot

 

Evening Break (3.30am -3.45am)

 

7. Prompting for Business Communication (3.45pm – 4.10pm)

  • Crafting emails, team messages, memos, and notices
  • Adjusting tone: polite, assertive, persuasive, urgent

Activities:

  • AI-generated announcement to staff regarding new policy
  • Use AI to respond to a crisis or customer complaint
  • Create tone variants for a sales rejection email
  • Create responses for HR disciplinary cases

 

8. Slide Deck Generation using AI (4.10pm – 5:00)

  • Tools: Gamma.app
  • How to turn outlines and prompts into visual presentations

Activities:

  • Prompt AI to generate a 5-slide deck: “Department Q2 Review”
  • Group: Build a pitch deck with AI visuals and speaker notes
  • Use Synthesia or Canva AI to add narration or branding (demo)

 

9. Recommended Reading List for Day 1

 

10. Q&A and Key Takeaways

1. Knowledge Extraction and Policy Summarization (9:00 – 10:30)

  • Extract insights from long documents, contracts, and PDFs
  • Compare documents and create summary charts

Activities:

Use Claude or ChatGPT to summarize a full HR manual

  • Create side-by-side comparison of two vendor agreements
  • Draft an executive briefing based on a 10-page report

 

2. Data Insight and Visualization Support (10:45 – 12:30)

  • Turn Excel tables into readable insights
  • Use AI to generate commentary, trends, and charts

Activities:

Input sample Excel data and generate summary and insights

Prompt Copilot to suggest operational improvements

Group Task: Present a monthly data update to management using AI tools

  • Data summarisation using AI
  • Region/product analysis
  • Visualisation and trend identification
  • Forecasting exercises with prompting support

 

Lunch Break 1pm – 2pm

 

3. Prompting for Website and Content Generation (2pm – 2.45pm)

  • AI tools for drafting internal sites, FAQs, and announcements
  • Explore: gamma.app

Activities:

Create a staff onboarding welcome page using AI

  • Build a team FAQ microsite using AI content

 

4. Capstone Project and Showcase (2.45 – 3.45pm)

  • Each team selects a real-world use case from their department
  • Create a three-part AI solution using prompting tools
  • Group Presentation:
    • Present AI-generated output, lessons learned, and real use case
    • Peer feedback and trainer highlights for best practices

 

Evening Break (3.30am -3.45am)

 

5. Future Trends and Opportunities in Generative AI (3.45pm – 4pm)

  • Emerging trends and advancements in generative AI technology
  • Potential impact of generative AI on future workplace dynamics and productivity
  • Strategies for staying updated and leveraging new developments in generative AI
  • for professional growth

 

6. Ethical Considerations and Bias Mitigation (4pm – 4.45pm)

  • Understanding and mitigating biases in AI-generated content
  • Responsible and unbiased use of AI in organizations Evaluating and addressing ethical considerations in AI

 

7. Wrap-up and Conclusion

 

8. Recommended Reading List for Day2

 

9. Post-Course Assessment

Important Note:

  • This course outline can be adjusted to suit your specific needs and learning objectives.
  • Course outline is subject to change with the Client’s consent and Business needs.

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Digital Skills

For Details About The Course

013-4715153

TFG Bliss Innovations is an HRD Corp-registered, corporate training provider based in Kuala Lumpur, specialising in Communication, Business Language, and Digital Transformation program for Malaysian organisations.

At TFG Bliss Innovations, we don’t just train – we empower businesses to thrive in an evolving  corporate landscape

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